Menu
Crazy Cars ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Crazy Cars app ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.
We may collect and process the following types of information:
- Registration Information: When you create an account, we collect information such as your name, email address, phone number, and payment details.
- Driver’s License Information: To verify your eligibility, we collect details from your driver’s license.
- Contact Information: If you contact us for support, we collect your name, email address, and the content of your communication.
- Device Information: We collect information about the device you use to access the App, including the device model, operating system, unique device identifiers, and mobile network information.
- Log Information: Our servers automatically record information created by your use of the App, including your IP address, access times, pages viewed, and the route you took through the App.
With your consent, we collect your device’s precise location information to facilitate vehicle rentals and returns, and to provide location-based services.
We use the information we collect to:
- Provide, operate, and maintain the App and our services.
- Process your transactions and manage your rental agreements.
- Verify your identity and eligibility for vehicle rentals.
- Communicate with you, including sending you updates, security alerts, and support messages.
- Analyze usage patterns to improve the App and develop new features.
- Ensure compliance with legal obligations and enforce our terms and policies.
We do not sell or share your personal information with third parties except as described in this Privacy Policy:
- Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing and identity verification.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as a business asset.
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
- Account Information: You may update or correct your account information at any time by accessing your account settings in the App.
- Location Information: You can prevent your device from sharing location information through your device’s settings.
- Marketing Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).
If you have any questions about this Privacy Policy, please contact us at contact@crazycars.com.au